Pensions Changes and Some of the Ways You will be Affected
The legislation on pensions is changing dramatically and all companies regardless of size will be effected. Due to the scope of the project the changes will be phased in over a three year period with...
View ArticleThe Bribery Act, does it affect you?
In short whatever size of company you are, the answer is yes. This Act became law on 1st of July 2011. The Act extends the threat of jail even further; failure to prevent bribery is also an offence...
View ArticleWho Needs a Business Plan?
What is a Business plan in simple terms? When you started your business did you have a plan in mind? A view of where you wanted your business to be in the years to come, how you saw it structured, what...
View ArticleOctober 1st and what it means for you…
Minimum Wage Increase The National Minimum Wage is the minimum amount that workers in the UK are entitled to be paid per hour. On October 1st these rates will increase to the following amounts: The...
View ArticleExcellent Customer Care is Essential for any Business
Excellent customer care is essential in any successful company. In a competitive market the quality of customer care will bring repeat customers, impressed by the service you offer and will assist in...
View ArticleThe importance of customer testimonials
Customers are more concerned than ever these days about getting excellent service and good value for money. Testimonials from existing customers are a great way of showing that you have done a good...
View ArticleWays to generate repeat business and improve life time customer value
It is a proven fact that it is far easier to sell to existing customers than trying to attract new business. If you operate differently then your priorities are completely wrong. The cost of acquiring...
View ArticleDo you have a Contingency Plan?
Many successful smaller businesses tend to rely on one person to lead and manage the team because of the way they have developed. They have not developed the systems and processes where the business...
View Article
